Looking for a professional E-Commerce & IT Support Executive.
Full job description
The E-Commerce & IT Support Executive will be responsible for managing and optimizing our e-commerce website and third-party platforms including Amazon, Noon. This role requires a detail-oriented individual with experience in online sales, digital marketing, and inventory management. The ideal candidate will have a proven track record of increasing online sales and improving customer experience. IT (information technology) executives manage the information technology needs and systems of their employers, including implementing database and network designs, installing and upgrading software, ensuring systems security and troubleshooting computer issues throughout their organizations.
Responsibilities:
Create digital marketing campaigns.
Ensure consistency in the brand messaging.
Work with the sales team to coordinate marketing campaigns.
Prepare emails and newsletters to send to current customers.
Launch promotional offers and events to attract new customers.
Optimize the business website to increase online traffic.
Follow best practices for social media marketing on different platforms.
Conduct regular audits for social media and website marketing performance.
Maintain and monitor online listings across various e-commerce platforms.
Track marketing metrics and analyze digital data to measure marketing success.
Provide first-level technical support to employees and resolve IT-related issues.
Troubleshoot hardware, software, and network problems, providing timely solutions.
Install, configure, and maintain computer systems, software, and peripherals.
Assist with setting up new user accounts, email configurations, and access permissions. Maintain and update IT documentation, including system configurations and user guides.
Monitor and maintain IT infrastructure, ensuring minimal downtime and disruptions.
Assist with the deployment of new software and hardware, ensuring compatibility and functionality.
Qualifications
Proven experience as an E-Commerce Specialist or similar role.
In-depth knowledge of PPC campaigns and e-commerce sales strategies.
Track record of improving online sales performance and achieving revenue goals.
Experience in managing multiple online selling accounts.
Strong leadership and team management skills.
Analytical mindset with proficiency in data analysis and reporting tools.
Strong knowledge of networking concepts, hardware, and software troubleshooting.
Share your Resume at: giftcityuaeonline@gmail.com
Job Type: Full-time
Pay: From AED2,500.00 per month
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